Information

PLOTTER Flagship Shop What's New
Apr 1, 2026

We do not recommend the use of international forwarding services.

Thank you for your continued support and for choosing our products.

We sincerely apologize, but after-sales service is not available internationally.
Our support is limited to the country or region where the product was originally purchased.
Please take note of this policy before making your purchase.

Please review the following terms and ensure your understanding prior to your purchase.

 

・We do not recommend the use of international forwarding services.

・After-sales services, including repairs, returns, and exchanges, are not available for products purchased through any channels other than our official online shop or authorized retailers.

・Product exchanges and repairs are only available within the country or region of purchase. (We do not provide international shipping for these services.)

・All products are thoroughly inspected for quality before shipment.

・Please note that even in the case of a defect found abroad, support must be handled through the original store of purchase and is strictly limited to the country or region where the purchase was made.

・After-sales services, including repairs, returns, and exchanges, are provided exclusively to addresses within the original country or region of purchase.

・Please be advised that we cannot provide direct international support (shipping or collection) even for initial defects if the product has been sent abroad via forwarding services or taken overseas as a gift.